We recommend keeping a backup in Excel format (.xls or. This is a limitation of the CSV format that is beyond DEAR's control. If the overwritten file is then imported into DEAR, it will overwrite the characters in the system, and they CANNOT be recovered. NOTE: If you export a file in the correct format and save it as a simple CSV, the characters will be overwritten and CANNOT be reverted to the correct format. any non-Latin scripts (Hebrew, Cyrillic, Japanese, etc.).Unfortunately, Excel 2016 for Mac is the only version to support this format. This article shows the process for Windows machines. However, it is possible to import/export Unicode characters following these steps. This is a limitation of the CSV format and not something that can be changed in DEAR. Simple CSV files do not support Unicode/UTF-8 characters.
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